Wholesale Shipping Policies

Our coffees and teas are all packed fresh to order, as such we endeavour to dispatch your order within 48 hours from being placed (this does not account for weekends). Please note orders will be processed and dispatched the next working day from the time in which they were placed. You will receive a confirmation email when your order has been dispatched. There may sometimes be delays with certain items, if this is the case then we will notify you of any delays.

DPD Next working Day

All Uk Deliveries are made via DPD Next working Day Courier tracked service (see details below) and is charged by total parcel weight (product + packaging). Please note that this does not include weekends, orders shipped on a Friday will be delivered Monday the following week. 

DPD: Next Working Day Courier (Excluding Weekends & Bank Holidays) *Service not available for customers in Northern Ireland 

Orders up to 10kilos will receive a £6.95 delivery charge

Orders over 10kilos will receive a £8.99 delivery charge

Orders over £200 will qualify for free delivery.

 

Click & Collect Service 

For our wholesale customers local to York, orders can be collected from the roastery. Please allow 48 hours for your order to be processed and we will notify you when your order is ready to collect. 

 

Contact details

Please click here to contact us if there are any problems or questions. York Emporium at Unit 4-5, Rose Centre, Rose Avenue, York Business Park, Nether Poppleton, YO26 6RX. Tel: 01904 799399.